In two-sided markets, a monopolist can maximize revenue by setting prices on both sides of the market such that the quantity demanded on each side equals (i₁ + i₂)/4, where i₁ and i₂ represent the strength of indirect network effects between the two customer groups; this pricing strategy exploits the interdependency between market sides to capture value from cross-side network externalities.
Two-Sided Markets Theory: Pricing Strategies and Network Effects
Added:[Music] welcome everybody to this lecture on two silent markets in this lecture i would like to roll out a theoretical model which highlights why it could make sense to set the price of one product equal to zero this is the outline of this chapter like after a short introduction i'll come up with a model setup we will solve the maximization problem and will interpret the outcome in the end in their very famous book ostavalder and picner they cover five different business model patterns the first one is unbundling the second one is the long tail the third one is a multi-sided platform fourth one three as a business model and the fifth one is open as a business model ostermalapic nur they regret free as one of the most important business models in the digital world when the underlying product or service is provided for free which implies that the price is equal to zero the question pops up how a company can make profit out of it and australia and bigner they give three different answers the first answer is in case that there is a multi-sided platform behind the market the definition of a multi-sided platform is that a multi-sided platform combines two sides of a market one side of the platform attracts users the price is set equal to zero in order to attract the largest customer base possible the other side of the platform charges positive prices and the large customer base is sold to for example advertisers one example is google google allows the public to use its search engine free of charge but sells this customer base to companies which pay for advertisements another pattern which is used to make the product free is bite and hook bite and hook describes a business model pattern where an initial offer is made at a very low price or the initial offer is even given away for free however this initial good can only be consumed by buying some related products or services which complement the initial product or which were represents consumables therefore a one-time giveaway might lead to a permanent cash flow stream in the future the most prominent example are razors and blades or printers and ink cartridges the razer is given away for free or at least for a very low price and the profit is afterwards generated via the blades the third example why free as a business model makes sense is freemium a freemium business model combines a free basic service with premium add-ons like a large fraction of the market never becomes the user of the premium service and never pays for the product this user group is subsidized by a smaller group of premium users who subscribe to a premium version of this product this business model pattern can be established where marginal costs is relatively low so that the cost does not vary with the size of the basic customer group for example the majority of users does not pay for the basic service provided by the skype company however some users pay for premium products such as a flat rate to call telephone landlines so there are three different examples why free as the business model makes sense the first one was a multi-sided platform which will be covered in this lecture second one bite and hook and third one freemium let's get closer to the introduction of this paper the major characteristic of a two-sided market is that we have an interdependency between at least two different groups of customers and the provider of a platform the background for the analyzers of this two silent markets is the market for mobile payments initiated by the danish banking sector which became a two-sided market please have a look at the paper on mobile pay in case that you need some additional information let's have a look at the setup of the model we assume that the demand q1 for market side 1 depends on the price p1 and on the size of the second market q2 so the demand for q1 is given by 1 minus p1 the minus sign in front of p1 indicates that the larger the price p1 the lower the quantity q1 furthermore there is a positive relationship between the demand for q1 and the other side of the market there is a positive relationship between q1 and q2 so in case that i1 is positive this will symbolize so-called positive indirect network effects in this first equation we normalized the market size equal to one let's assume that the first market side these are the private customers which are using this mobile payment app like the demand for this mobile payment app from the private customers depends on its price like the price which is charged to the private customers but it also depends on the other side of the market like how many shops are accepting mobile pay as a payment service so this is symbolized by q2 q1 these are the private customers and q2 this is the these represents the number of shops which accept mobile pay the second market the demand for market side 2 is modeled in the same way so q2 is equal to 1 minus p2 and then plus i2 times q1 so the demand from shops which are using mobile pay depends on the price charged to these shops but it also depends on the number of private customers which have downloaded the mobile payment app the profit function for the monopolist is given by these components so uh in brackets we have the profit per unit p1 minus the variable cost c times the quantity q1 so in brackets we have the profit per unit sold to the private customers then here in brackets we have p2 minus c the profit per unit sold to the shops and then we have some fixed costs here and we have to subtract the fixed cost because programming the app will come with some fixed costs so the variable c symbolizes constant variable cost and f represents the fixed costs in order to keep things as simple as possible we assume that the marginal as well as the fixed costs are equal to zero so that the profit maximization problems becomes a revenue maximization problem so when we set c and c equal to zero and also f equal to zero then the profit maximization problem just becomes a revenue maximization problem revenues generated from private customers and revenues generated from the shops when we solve equation one and equation two for the two prices so we are solving this first equation for p1 and we solve the second equation for two then we get the two expressions given here we solve equation one and equation two for the two prices and we get to equation six and to equation seven in the next step it is the case that we are inserting the right hand side of equation six into the profit function so you can find these elements once more here so this part represents the price p one and then we are inserting the right hand side of equation seven for p2 so this part here in brackets represents the price p2 let's once more have a look at the profit function in the red part of the profit function q1 pops up two times here and there when we are differentiating with respect to this q1 here we get the term in brackets here when we are differentiating with respect to this q1 then we get a minus 1 times that q1 here when it comes to the differentiation of the profit function with respect to this q1 we get i2 times q2 so this is the first derivative we have to set the first derivative equal to zero and then we have to sort the terms a little bit different so we have a one here the one is there we have a minus q one here we have a number minus q one there so we have minus two q one then we have a plus i1 here and also a plus i2 here when we put q2 out of brackets we get q2 times in brackets i1 plus i2 has to be equal to zero let's also differentiate this profit function with respect to q2 there is like in the green part there are two q2's here and there when we are differentiating with respect to this q2 we get this first term here and when we are differentiating with respect to this q 2 we get a minus 1 times this q 2 there furthermore there is a q2 here when we differentiate with respect to this q2 we get i1 times q1 which is given here afterwards we have to set the first derivative equal to zero let's also collect the different terms there is a positive one here there is a positive one there there is a minus q two here and there is another minus q 2 so we have minus 2 q 2 then we have a plus i 2 q 1 and a plus i 1 q 1 here when we write q1 out of brackets we get q1 and then in brackets i1 plus i2 and this has to be equal to 0.
so we have these two first order conditions and when we solve the two first order conditions for q1 and q2 we get this result here q1 is equal to q2 is equal to this expression over there how do we get to this equation number 11 in the following slides we highlight how do we get from this expression here to equation 11.
so the two equations are given here we have two unknown variables q1 and q2 and we have two equations so that we can solve this relationship by for example applying chroma's rule uh we are putting the ones on one hand side of the equation and the q1 and the q2 terms on the other hand side of the equation also here we are putting this stuff on the other hand side of the equation so this minus sign will become a plus sign this plus sign becomes a minus sign so this equation stems from this relationship here when we put the -2 q1 on the other hand side it pops up here with a positive sign and this positive sign here will become a negative sign when we are putting this stuff on the other hand side of the equation this positive sign will become a negative sign and this negative sign will become a positive sign now we can write this relationship in matrix notation [Music] so we are collecting the coefficients in the coefficient matrix we are collecting the two unknown variables in this vector of the two unknowns and on the right hand side we have the solution vector in the next step we have to decide whether we want to compute q1 or q2 here we want to compute q1 therefore we have to take the solution vector the information from the solution vector
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